Key Features

• Forms for recording feedback - can be both positive and negative (complaints)
• Web based feedback form with pre-populated fields to enable feedback from stakeholders, e.g. members of the public.
• Complaints and Feedback can be recorded helping to comply with ISO14001 requirements or local stakeholder interaction.
• Feedback can be categorised to enable easy reporting
• Multiple feedback entries can be entered into a single incident, for example an odour incident may results in lots of complaints